KristenNichols

Senior Product Designer

Shaping thoughtful digital experiences from early ideas to shipped products.

Head of Product at hynt
Working remotely, with two dogs as coworkers
Former yoga teacher, forever listener
hi, that’s me
Polaroid photo of Kristen standing in front of a pair of tall wooden doors

Selected work

Four projects across AI, fintech, wellness, and education, from first research through to product scope and shipped UI.

Robyn app home screen on a phone, layered over a hand-drawn wireframe sketch
Robyn
  • AI companion
  • Conversational UX
  • Architecture

Clarifying a chat-first AI companion

Defined the architecture and redesigned the conversational UX.

Redesign of a chat-first AI companion platform focused on improving clarity, usability, and interaction structure. Work centered on defining the product architecture and refining the conversational experience through comparative research and end-to-end UX, UI, and visual design.

4.8
App Store rating supported by 150+ reviews
Roots investor dashboard on a laptop, surrounded by sketched flows and a note reading big picture to MVP
Roots
  • Fintech
  • MVP definition
  • Product strategy

Defining the MVP for an impact investing platform

Validated product direction and scoped the initial experience before engineering investment.

Product direction and MVP definition for an early-stage fintech platform expanding access to impact investing while maintaining investor trust. Focused on validating direction early and guiding product scope before engineering investment.

7 days
From concept to user-tested prototype, validating key features and reducing unnecessary engineering work before development began.
Our Moons app showing the menstrual phase screen with guidance for the day
Our Moons
  • Wellness
  • User research
  • E-commerce

Turning cycle education into a supportive wellness product

Translated research into tracking, education, and commerce features.

Research-led design of a wellness app focused on menstrual cycle education and support. User interviews revealed gaps in understanding around cycle phases, shaping a product centered on tracking, phase-based guidance, and integrated e-commerce for essential products.

1 in 4
women we interviewed could name the four phases of their cycle. That finding shaped the whole direction.
Laila learning platform shown on a desktop monitor
Laila
  • EdTech
  • 0 to 1
  • Research pivot

Clarifying the path to an engaging edtech MVP

A research-driven pivot defined the audience and product direction.

Used user research to identify the right audience, challenge initial assumptions, and redefine the product direction around validated user needs.

1 pivot
User research challenged our initial assumptions, redefining the target audience and shaping a more focused learning experience.

These projects reflect a range of problem spaces and product stages. More work is available on request, including projects covered by NDA.

Kind words

“Kristen’s ability to pivot, quickly discern a new course of action and execute is unmatched in my experience.”

Rob T.
Founder, hynt

Let’s chat

Tell me a little about what you’re working on. I usually reply within two business days.

What’s this about?

Thanks, your message is on its way.

I’ll get back to you soon.

Your message didn’t send. Check your connection and try again, or reach me on LinkedIn.

Let’s chat

Tell me a little about what you’re working on. I usually reply within two business days.

What’s this about?

Thanks, your message is on its way.

I’ll get back to you soon.

Your message didn’t send. Check your connection and try again, or reach me on LinkedIn.