Senior Product Designer
Shaping thoughtful digital experiences from early ideas to shipped products.
Four projects across AI, fintech, wellness, and education, from first research through to product scope and shipped UI.
Defined the architecture and redesigned the conversational UX.
Redesign of a chat-first AI companion platform focused on improving clarity, usability, and interaction structure. Work centered on defining the product architecture and refining the conversational experience through comparative research and end-to-end UX, UI, and visual design.
Validated product direction and scoped the initial experience before engineering investment.
Product direction and MVP definition for an early-stage fintech platform expanding access to impact investing while maintaining investor trust. Focused on validating direction early and guiding product scope before engineering investment.
Translated research into tracking, education, and commerce features.
Research-led design of a wellness app focused on menstrual cycle education and support. User interviews revealed gaps in understanding around cycle phases, shaping a product centered on tracking, phase-based guidance, and integrated e-commerce for essential products.
1 in 4women we interviewed could name the four phases of their cycle. That finding shaped the whole direction.
A research-driven pivot defined the audience and product direction.
Used user research to identify the right audience, challenge initial assumptions, and redefine the product direction around validated user needs.
These projects reflect a range of problem spaces and product stages. More work is available on request, including projects covered by NDA.
“Kristen’s ability to pivot, quickly discern a new course of action and execute is unmatched in my experience.”
