KristenNichols
Senior Product Designer
Shaping thoughtful digital experiences from early ideas to shipped products.

Selected work
Four projects across AI, fintech, wellness, and education, from first research through to product scope and shipped UI.

Clarifying a chat-first AI companion
Defined the architecture and redesigned the conversational UX.
Redesign of a chat-first AI companion platform focused on improving clarity, usability, and interaction structure. Work centered on defining the product architecture and refining the conversational experience through comparative research and end-to-end UX, UI, and visual design.

Defining the MVP for an impact investing platform
Validated product direction and scoped the initial experience before engineering investment.
Product direction and MVP definition for an early-stage fintech platform expanding access to impact investing while maintaining investor trust. Focused on validating direction early and guiding product scope before engineering investment.

Turning cycle education into a supportive wellness product
Translated research into tracking, education, and commerce features.
Research-led design of a wellness app focused on menstrual cycle education and support. User interviews revealed gaps in understanding around cycle phases, shaping a product centered on tracking, phase-based guidance, and integrated e-commerce for essential products.

Clarifying the path to an engaging edtech MVP
A research-driven pivot defined the audience and product direction.
Used user research to identify the right audience, challenge initial assumptions, and redefine the product direction around validated user needs.
These projects reflect a range of problem spaces and product stages. More work is available on request, including projects covered by NDA.
Kind words
“Kristen’s ability to pivot, quickly discern a new course of action and execute is unmatched in my experience.”